IMPORTANT: Before contacting us, read through the advice listed below.
Plumbing and Toilet Issues
If your toilet or drains have clogged, you can usually resolve these problems on your own. Follow the steps below:
Use a plunger to push anything stuck in the pipes through the system. Push the plunger up and down repeatedly and avoid flushing the toilet, as this could flood the bathroom. Continue this process as necessary until the problem resolves itself.
If your sink or bathtub drain isn't draining properly, you can purchase a drain cleaner in most hardware stores. This will fish any debris stuck in the drain out. If you try to use chemicals to dissolve the blockage, avoid any caustic products, as these could damage the pipes.
Power outages have many potential causes. Bad weather could be at fault or there could be a problem with your account. It's usually best to call your utility provider directly to troubleshoot the problem.
No Hot Water?
The hot water for your home is produced by your water heater. Check the tank settings to see whether the tank is in vacation mode or whether the temperature controls are too low.
If your heating or air conditioning doesn't seem to be working properly, check the settings on your home's central thermostat. You can also cycle the system on and off to see whether it resolves the problem.
My maintenance issue is an emergency!
If you're having a maintenance emergency, call us directly. In a dangerous situation where you feel fearful for your personal safety, call 911 for first responders.
If you still need assistance, log into the portal now.
Log in Now
After signing into the portal, you'll be able to provide us with the details of your problem. We'll be in touch shortly to provide a solution.
If you're new to Lucky Star Property Management and need help signing in, give us a call now: (706) 496-8062